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WHATEVER QUESTIONS YOU MAY HAVE, WE'RE HERE FOR YOU

FAQs

How to take AWKN®

How do I take AWKN?

We recommend taking one shot towards the start of your evening. If you have extended plans than usual, we recommend taking additional shots before going to bed.AWKN® can be taken up to twice per day. Do not exceed 5 sachets (5 x 15ml) within 24 hours. Always enjoy responsibly and remember to rehydrate with water before you sleep.

When is the best time to take AWKN?

We recommend taking one shot towards the start of your evening. If you have extended plans than usual, we recommend taking additional shots. As AWKN works while you sleep it’s important that you take AWKN before going to bed.

What happens if I forget to take AWKN at the beginning of the evening?

No worries — As AWKN works while you sleep it’s important that you take AWKN before going to bed. For extra efficacy, we recommend taking two or more shots if you have extended plans than usual. AWKN is designed to complement your lifestyle, so feel free to take one or two shots depending on your evening plans.

What does AWKN taste like?

AWKN is a naturally flavoured herbal blend inspired by traditional Korean wellness practices. It features a bold pear taste with subtle fruity notes and a refreshing finish.

What’s inside AWKN?

AWKN contains 11 carefully selected natural extracts, botanicals, and nutrients — inspired by Korea’s wellness traditions and formulated for modern lifestyles. From antioxidant-rich fruits to adaptogens and probiotics, every ingredient is thoughtfully chosen to support your body’s natural balance during and after social occasions.

Safety

Where’s AWKN produced?

AWKN is proudly manufactured in South Korea in collaboration with our trusted OEM partner, following high-quality standards and production practices.

Is AWKN Food Safety Approved?

AWKN is manufactured in South Korea by one of the country's leading OEM producers, operating under internationally recognised food safety standards. The facility holds certifications including U.S. FDA-registered, MFDS-compliant (Korean Ministry of Food and Drug Safety), FSSC 22000, KIWA, and HACCP. Our formulation also meets UK and EU food supplement regulations.

Is AWKN a medicine?

No — AWKN is not a pharmaceutical product. It is classified as a food product and should be used as part of a balanced lifestyle. If you are pregnant, breastfeeding, taking medication, or under medical supervision, please consult a healthcare professional before use.

AWKN is not intended to diagnose, treat, cure, or prevent any disease. This product will not prevent intoxication or promote sobriety. Please consume responsibly.

Does AWKN contain any allergens?

AWKN does not contain any intentionally added allergens. However, it is manufactured in a facility that also handles egg, peanuts, other nuts, cereals containing gluten, crustaceans, molluscs, and fish. As a result, traces of these allergens may be present.

Your order and Shipping

How long is the shipping time?

UK domestic order shipping time takes 1-3 business days. As soon as your order is shipped, you will be sent an automatic email with a tracking number if you are ordering from the UK.

Due to international import and customs duties, European and International orders may take longer than average shipping times. Although we try our best to provide you with a seamless experience, once the order has left our facilities, it is dependent on the shipping courier and customs process.

You are always welcome to check in with us for questions regarding your order and shipping status and we will do our best to locate your order and help in any way possible.

Will I have to pay customs and duties for my order?

Orders being shipped within the UK will not incur any further charges.

For European and International orders, import duties and taxes may be charged for certain destinations. Duties and Taxes are not included and are the full responsibility of the customer. Check your shipping country’s regulations for duties and taxes for further information. Orders will be processed in GBP. TESUUM LTD will have no responsibility or liability in connection with the foregoing. Moreover, if you fail to pay any Duties and Taxes without reasonable reason, causing the liability to fall on us, the carrier, or any third party (including the Brand), the amount of such Duties and Taxes may be deducted from any refund or other amounts you may claim.

You are always welcome to check in with us for questions regarding your order and shipping status and we will do our best to locate your order and help in any way possible.

How do I cancel my order or request a refund?

To request a refund or return, please read our return policy and contact us accordingly.

How do I manage my AWKN subscription?

You can manage or cancel your AWKN subscription any time after your second order, in line with our subscription policy. Just click the link provided in your original subscription confirmation email to access your subscription settings.

If you need help or can’t find the link, feel free to contact us — we’ll be happy to assist you directly.