We thank you for your interest in AWKN’s Subscription Plan and warmly welcome customers who have placed a subscription order. We’re excited to support your journey with our products. For questions or assistance, our customer support team is available at orders@theawkn.com.

Definitions

• “Subscription Plan”: A recurring order system offering a discounted price for AWKN products, subject to these terms.
• “Carrier Processing”: The point at which an order is dispatched with a third-party carrier, confirmed by a tracking number.
• “You”: The customer subscribing to the Subscription Plan.

Subscription Terms

The discounted subscription price requires two completed orders. You must maintain an updated shipping address and valid payment method. We are not liable for orders shipped to incorrect addresses or for refunds/replacements after carrier processing. We may contact your bank if you withdraw your payment method before the second order. By subscribing, you accept these terms. Non-compliance may result in full-price charges or account restrictions.

Customer Responsibilities

• Acknowledgement: You are responsible for reviewing and accepting these terms at before checkout. Non-acceptance does not exempt you from compliance.
• Shipping Address: You must maintain an accurate shipping address in your account portal. Subscription confirmation email sent after successful subscription includes a link to update your address before order processing.
• Payment Method: You must provide a valid payment method and ensure its availability for at least two orders.

Liability

• Incorrect Addresses: We are not liable for orders delivered to incorrect or inaccessible addresses due to your failure to update your shipping address. Once an order undergoes Carrier Processing, delivery is deemed fulfilled, and we will not issue refunds or replacements.
  
• General: Our liability is limited to the order value, per the Consumer Rights Act 2015.

Payment Enforcement

If you fail to complete the minimum two orders (e.g., by disconnecting your payment method), we may:

1. Payment Method Withdrawal If you withdraw, invalidate, or disconnect your payment method before the second order, we are expressly authorized to contact your bank or payment provider to pursue outstanding payments, using your provided data in compliance with UK GDPR. You will be notified of such action via email or post.
2. Notice: We will issue a written notice (via email or post) requesting payment within 14 days.
3. Full Price: We may charge the full (non-discounted) price for remaining orders.
4. Legal Action: We may pursue legal action, including Small Claims Court, to recover owed amounts.
5. Account Restrictions: We may suspend or restrict your account access.
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7. We reserve the right to challenge chargeback claims with evidence of your agreement to these terms.

Cancellation

You may cancel your Subscription Plan after completing the two-order minimum. To cancel, you can do so yourself via your account portal or email orders@theawkn.com before the next order’s processing date. Early cancellation does not waive payment obligations for the second order.

Amendments

We may amend these terms with 7 days’ written notice (via email or website announcement). Continued use of the Subscription Plan after amendments constitutes acceptance.

Compliance with Laws

We provide clear written information on our website, per the Consumer Contracts Regulations 2013. You have a 14-day right to cancel, subject to the two-order commitment. These terms comply with the Consumer Rights Act 2015 and UK GDPR for data handling.

Contact For support, contact our team at orders@theawkn.com. We aim to respond within 24–48 hours.

Our commitment to transparency ensures you can enjoy AWKN with confidence.

Last Updated April 30, 2025.